Yes. Role-based access is fundamental to the platforms we build. Different partner tiers can see different rates, products and commission structures, so each agent gets terms appropriate to their agreement while your commercial arrangements stay private.
Service
Trade Portals & Agent Platforms
Trade portal and agent platform development for travel brands that need private access, resources, training, booking tools and partner workflows.
Overview
Give agents the tools to sell with confidence.
If you sell through travel agents or trade partners, the portal you give them shapes how much they sell. A good trade portal makes it easy for agents to find products, check availability, book, access rates and pull marketing resources without picking up the phone. A poor one sends them to a competitor whose systems are less painful. We build agent platforms that make you the easy operator to work with.
We develop private, role-based portals where agents log in to booking tools, live availability, commission-aware pricing, training materials and downloadable resources. The workflows are built around how trade partners actually operate, quick quotes, repeat bookings, group logic and clear commission visibility, rather than a consumer site with a login bolted on.
Beyond bookings, trade portals are where you enable and retain partners: training modules, product updates, co-branded materials and self-service that reduces the load on your trade team. We build platforms that scale as you add agents and products, so onboarding a new partner is straightforward rather than a manual effort every time.
Positioning
Built around how travel products are really sold
Grounded in the real commercial and operational detail behind travel products, not a generic web design process.
Who it is for
- Tour operators
- Travel agent networks
- Training providers
- B2B travel platforms
Problems we solve
- Agents relying on scattered documents and email threads
- Training content disconnected from product knowledge
- No clear view of partner engagement
- Trade users needing different journeys from direct customers
Features
Capabilities shaped around travel workflows
01
Secure agent login
02
Resource libraries
03
Training modules
04
Partner dashboards
05
Quote and enquiry tools
06
Usage reporting
How we work
A delivery process built for this service
A clear, phased route from understanding the commercial problem to a launched, supported build.
-
01
Partner workflow mapping
We map how your agents quote, book and access resources, and what commission and access rules differ between partner tiers, before designing the portal.
-
02
Access & roles design
We design role-based access so different agent types see the right pricing, products and tools, keeping commercial terms private and appropriate to each partner.
-
03
Portal & tools build
We build the booking tools, resource libraries and training areas in Laravel, focused on the fast, repeat workflows trade partners rely on daily.
-
04
Onboarding & scaling
We build agent onboarding so adding partners is self-service where possible, and the platform scales as your trade network and product range grow.
Use cases
Where this service creates value
An agent training academy
A private trade resource hub
A B2B quote request platform
Why Look North Digital
Technical enough for the system. Commercial enough for the sale.
We design around how agents genuinely work, fast quotes, repeat bookings, clear commission, not a consumer site with a login attached.
Role-based access keeps different partner tiers on the right pricing and products, protecting your commercial terms across the network.
Portals include enablement, training, resources, updates, so partners sell more confidently and lean less on your trade team.
FAQ
Questions travel teams usually ask
Clear answers before the project gets technical.
Either, depending on what you want. Most clients want full self-service booking so agents can quote and confirm without involving your team. We build the booking tools around the quick, repeat workflows agents use rather than a slow consumer-style checkout.
Yes. Trade portals are ideal for training modules, product updates and downloadable or co-branded marketing materials. Centralising these helps agents sell your products accurately and reduces repetitive requests to your trade support team.
We build onboarding to be as self-service as possible, so adding a partner doesn't mean manual setup each time. Depending on your requirements, this can include registration, approval steps and automatic access to the right pricing tier.
Usually, yes. We can connect the portal to your existing reservation system or availability feeds so agents book against live inventory. This avoids duplicate systems and keeps trade bookings flowing into the same operation as your direct sales.
Next step
Ready to plan this properly?
Bring us the commercial goal, the operational constraints and the customer journey. We will help turn them into a platform plan.